Terms and Conditions

Introduction and License

Big Boost is operated under the licensing authority of the Anjouan Gaming Board. The platform provides online gambling services, including but not limited to real-money gaming, online pokies, and various casino games. By accessing and using the services of Big Boost, players agree to abide by these Terms and Conditions.

Eligibility

Participation in the games offered by Big Boost is limited to individuals who are at least 18 years of age. Players from New Zealand and other jurisdictions where online gambling is prohibited must refrain from using the platform. Big Boost reserves the right to verify the age and identity of any player to ensure compliance with this requirement.

Account Rules

• Players are allowed to create only one account per person.
• All players must complete a Know Your Customer (KYC) verification process before they can withdraw funds from their accounts.
• Players are responsible for maintaining the security of their accounts, including keeping their login credentials confidential.
• Any misuse of accounts, including but not limited to sharing login information, will result in penalties, including potential account suspension or closure.

Deposits and Withdrawals

• All deposits must be made using the accepted payment methods listed on the platform.
• Big Boost is committed to complying with Anti-Money Laundering (AML) regulations, which may require additional verification for certain transactions.
• Withdrawal requests will be processed within a standard timeframe of 1 to 5 business days, depending on the selected method.
• Players may be required to provide additional documentation for verification before withdrawals are processed.

Prohibited Activities

Big Boost maintains a zero-tolerance policy concerning the following activities:

• Cheating or attempting to manipulate the outcome of games.
• Fraudulent behavior, including but not limited to identity theft or false representation.
• Exploiting bonuses or promotional offers in a manner not intended by the casino.
• Utilizing bots or automated systems to play games.
• Unauthorized manipulation of gameplay, including the exploitation of system errors.

Bonus Terms and General Promotional Conditions

• Bonuses offered by Big Boost are subject to specific wagering requirements, which must be fulfilled before any withdrawal can be made.
• Players must be aware that bonuses may have expiry dates and conditions that must be met within a specified time frame.
• Big Boost reserves the right to amend or withdraw bonuses at any time and without prior notice.

Fair Play and Game Integrity Rules

Big Boost is dedicated to ensuring fair play and game integrity across all its offerings. Random Number Generators (RNG) are used to ensure that all game outcomes are fair and unbiased. Regular audits are conducted to maintain compliance with industry standards.

Fraud Prevention and Security Monitoring

Big Boost employs advanced security measures to protect player data and prevent fraudulent activities. Continuous monitoring of transactions is conducted to identify and mitigate risks.

Limitation of Liability and Termination

• Big Boost reserves the right to suspend, restrict, or permanently close any account for violations of these Terms and Conditions, regulatory requirements, or suspicious activity.
• The casino is not liable for any losses or damages incurred by players due to account closure or limitations imposed for compliance reasons.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, players are encouraged to contact the support team for resolution. If the issue cannot be resolved internally, players may seek a third-party mediation service. All complaints must be submitted in writing.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising from the use of Big Boost services will be subject to the exclusive jurisdiction of the courts in New Zealand.

Responsible Gambling Measures and User Protection Tools

Big Boost is committed to promoting responsible gambling. Players are encouraged to set limits on their deposits, losses, and gameplay time. The platform provides access to various tools and resources to support players in maintaining control over their gambling activities. If players feel they may have a gambling problem, they are urged to seek help from relevant support organizations.

Conclusion

By using the services of Big Boost, players acknowledge that they have read and understood these Terms and Conditions, and agree to comply with them at all times. The casino reserves the right to modify these Terms and Conditions at any time, and players are encouraged to review them regularly.